Frequently Asked Questions
HOW DO ELECTRIC BIKES WORK?
E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedalling, using the throttle in addition to pedalling, or using just the throttle. Each Sunshine Culture Electric Bike has all three modes built in.
ARE ELECTRIC BIKES SAFE TO OPERATE?
At their core, electric bikes operate like regular bicycles, and can reach similar speeds. Just like a non-electric bicycle, there are brakes that allow you to slow down and stop. Please follow all normal safety precautions that would follow with a normal bicycle. Always adhere to the rules of the road.
DO I NEED A LICENSE OR INSURANCE?
A license and insurance is not needed in Australia. “Electric Bicycle Laws” is a solid source (https://www.qld.gov.au/transport/safety/rules/wheeled-devices/electric-bicycle-rules) , but always check your local/state laws for the most up to date information.
DO I NEED A HELMET?
All bikes must be driven with any safety devices such as helmets.
WHERE CAN I BUY A SUNSHINE CULTURE BIKE?
We currently sell directly from our website. But if curious send a message on our socials and we may be able to help you.
AM I ABLE TO TEST RIDE A SUNSHINE CULTURE BIKE?
Sure! Just send a message on socials and well work something out
HOW LONG DOES IT TAKE TO CHARGE THE BATTERY?
5-6 hours from empty.
HOW LONG UNTIL A BATTERY NEEDS TO BE REPLACED?
With proper care, the batteries can last approximately 700-1000 full cycles. As with other lithium-ion batteries (your phone or laptop computer), they hold less charge over time. Just think of the electric bike battery like a car battery. Different chemistry same concept. As an example, if you rode your Sunshine Culture an average of three times a week you can expect to get roughly 5 years out of it.
IS THE BATTERY EASILY REMOVABLE?
You can remove the battery with a simple turn of your key.
CAN I CHARGE THE BATTERY THROUGH A NORMAL WALL OUTLET?
Yep, the included charger plugs in to any normal wall outlet.
DO MURF ELECTRIC BIKES COME WITH A WARRANTY?
We are proud to offer the original owner a 2 year coverage on the battery and motor. And a 1 year warranty on all parts.
HOW LONG IS SHIPPING FOR AN EBIKE?
Shipping can take anywhere up to 7 weeks, but please it is well worth the wait..
SHOULD I BUY A SUNSHINE CULTURE BIKE?
Duh! No really, Its been a very exciting and personal journey for our founder. And she endeavours to help anyone and everyone to get their hands on our very unique e-bikes. If you have any questions about the process or anything please reach out. Good luck in your search!